- How quickly will my order ship out?
Our processing time is usually 2-3 business days from the time you place your order. Please allow 4-8 business days within the US (USPS will take care the rest).
- Do you restock items that are sold out?
Absolutely, we do restock most of our items. If you see any items that have not been yet restocked for a long time, simply alert us by emailing us at [email protected]
- I’ve not received my order, what should I do?
If you have not received your order, then please contact us at [email protected] and we will work to correct the problem as soon as possible.
- Can I cancel/make changes to the order I just placed?
It is possible to make a change to your order within 24 hour of placing it and if the order has not been processed. We process orders in 2-3 days, so changes and cancellations can always be fulfilled. You must immediately contact our Customer Care team (within the hour) with your change/cancellation request details included. You are strongly advised to use our official email on our Contact Us page. This will minimize the processing delay with your order due to the changes being made.
- Do you ship to my country?
Unfortunately, we ship only within the US.
- How much is the shipping cost ?
Generally speaking, the total shipping cost will depend on the following factors:
The shipment method you choose (we offer USPS First Class Package: $4.99)
The destination country that the package ships to;
The number of items you order, as well as the total weight and volume (size) of the package.
Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.
- Do you offer discount codes?
Yes, we do offer standard discount codes some period during a year; however please follow our website for updated information. Not a member? Please sign up now. Also, make sure and sign up for our email list so that you don’t miss out on special offers.
- Do you accept returns?
We gladly accept returns for unused condition with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.
- Can I get expedited shipping?
At this time we don’t offer an expedited service. We work as fast as we can to get all orders out as soon as possible, but can’t guarantee your items will arrive by a certain day because it depends on your address, the post office and other relevant factors.
- What if I like a product that’s listed as “Sold Out” online?
Contact us! Many of our products are customized, print to order, besides we restock often. Just drop us a line at [email protected] and we’ll research its status for you.